Unrefined Bodycare Policies
SHIPPING POLICY
At Unrefined Bodycare by IVIBE, every order is packed with care and intention. We aim to deliver your products efficiently and in a timely manner so you can begin your self-care experience as soon as possible.
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Processing Time: Orders are processed within 3–5 business days (excluding weekends and holidays).
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Backorders: If a product is temporarily out of stock, you will be notified. Shipping timelines will be updated once the product is restocked and available for fulfillment.
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Shipping Carriers: We ship using trusted carriers like USPS, UPS, and FedEx, based on the most reliable option for your location.
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Tracking: Once your order ships, a tracking number will be sent via email so you can follow it to your doorstep.
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Shipping Questions: Reach out to us at unrefinedbodycare@gmail.com with any questions. Please allow 24 business hours for a response.
RETURN & REFUND POLICY
We’re passionate about creating clean, nourishing products you can trust. Because our items are handcrafted and made for personal care use, all sales are final.
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No Returns or Refunds: Due to the nature of skincare and bodycare products, we do not accept returns or offer refunds on any items once shipped.
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Product Concerns: If you experience an issue with a product, please refer to the manufacturer's contact information listed on the label. For Unrefined-branded products, feel free to contact us directly—we are here to help where possible.
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Need help before buying? If you have any questions about a product, please contact us at unrefinedbodycare@gmail.com prior to purchasing. We want you to shop with confidence!
PAYMENT OPTIONS
To make your checkout experience smooth and secure, we accept the following payment methods:
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All major Credit and Debit Cards
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Afterpay – Available for qualifying purchases over $100
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Klarna and Sezzle – Coming Soon
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All prices are listed in USD, and any applicable taxes will be calculated at checkout.
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If you have questions about your order or need assistance before making a purchase, email us at unrefinedbodycare@gmail.com. We’ll get back to you within 24 business hours.
Thank you for choosing Unrefined Bodycare by IVIBE—where your skin is honored, your self-care is sacred, and your beauty is Unrefined.
